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TalkMail is included with your Bell Aliant Home Phone service. It enables you to receive TalkMail messages from others, such as community groups, schools and more.

How to retrieve a TalkMail message:

From your home phone, dial asterisk*99. An automated voice prompts you for your password. Enter your seven digit phone number. Follow the prompts to listen to the TalkMail message.

3-Way Calling is available on a pay-per-use basis, for a monthly subscription fee or is included in a bundle.

3-While on a 2-way call:

1. Press the Link, Flash, or receiver (hang-up) button to briefly put the person you called on hold . Listen for three short beeps followed by the regular dial tone.
2. Dial the phone number of the second person that you wish to join the call. When that person answers, press the Link, Flash, or receiver button again to connect all three parties immediately.
3. If the third person does not answer, or if their line is busy, press the Link, Flash, or receiver button once to return to the original 2-way call that is on hold.

To disconnect:

1. Press the Link, Flash, or receiver button once, to disconnect the third person and go back to the original caller. Press the Link, Flash, or receiver button once again to disconnect from the second person.

Using Call Block lets you protect your privacy by blocking your name and number from displaying on the recipent’s call display and Call Return.

To use Call Block (asterisk*67)

1. Press asterisk*67.
2. Enter the phone number you wish to place a call to.
   Note: The person you are calling will see "Unknown Number" or "Private Name/Private Number" instead of your name and number. Call Block remains active only for the duration of your call. To have your name and number blocked, you are required to dial asterisk*67 before placing each call.

Call Display lets you see who is calling before you answer the phone. When your telephone rings, the name and number of the person calling is displayed.

1. If the person calling has an unpublished number or has blocked the display of their name and number, "Private Name" and "Private Number" will appear on your call display screen.
2. Calls originating from payphones or multi-party phone lines typically display as "Unknown Number".

Call Forwarding lets you forward your Bell Home phone calls to any number, including your mobile phone or pager.

Call Trace is used to help protect you and your family from troubling or harassing phone calls that you need to report to law enforcement officials.

This service should only be used if you intend to take legal action against the caller.

For quick reference, use the following checklist to trace an incoming phone call. For more guidance, follow the detailed step-by-step instructions.

What you need to know before you start

• There is a fee for this service.

Follow these easy steps

1. Hang up after receiving a troubling or harassing phone call.
2. Immediately pick up the receiver.
3. Press asterisk*57 when you hear the dial tone.
4. A recorded voice message will confirm that the call has been traced.
5. The traced information is released only to law enforcement officials after they have obtained a warrant to take legal action.
   Note: Be sure to note the date and time of the call and contact your local police department if you want to take legal action against the caller.

Call Waiting is an alert in the form of an alert beep that notifies you of an incoming call when you are already on the phone.

For quick reference, use the following checklist to use the Call Waiting feature. For more guidance, follow the detailed step-by-step instructions.

Call Waiting is available on a subscription basis only.

Follow these easy steps

Using Call Waiting

1. Press the Link or Flash button on your phone to answer a waiting call.
   Note: If you do not have these buttons, press the switch-hook (the switch that is used to hang up the telephone at the end of the call).
2. Briefly press the Link or Flash button again, or switch-hook, to return to the original call.
3. To alternate between callers, briefly press the Link or Flash button or switch-hook again.
4. To end the first call before answering the second, hang-up. The telephone will then ring with the second call.

Ident-A-Call gives you a second phone number for your existing phone with it's own distinctive ring. It lets you know who the call is for before you answer, giving you the option of only answering calls that are for you.

What you need to know before you start

• Ident-A-Call is available on a subscription basis only.

Follow these easy steps

Ident-A-Call and Call Waiting

1. If you subscribe to both Ident-A-Call and Call Waiting, the Call Waiting beep mimics the distinctive ring of Ident-A-Call.

If Ident-A-Call not working

1. Remember that Ident-A-Call is not an additional phone line. If your phone line is in use and you do not subscribe to Bell Aliant's Voicemail or Call Waiting, incoming callers will receive a busy signal.
2. Some cordless phones do not process the different ring patterns and consequently ring normally for all incoming calls. Check the User Manual for your phone to be sure.
3. If you already have a distinctive ring for incoming long distance calls, be careful not to confuse it with Ident-A-Call's distinctive ring. If you do have a distinctive ring for long distance calls, try disabling it by dialing asterisk*49.

asterisk*69 Last Call Return gives you the telephone number of the last person who called you, whether you answered or not.

• Last Call Return is available on a subscription basis.
• This information applies to Residential and Single Line Business customers. If you are a Business customer who dials 9 to reach an outside line, the following steps may not apply. Contact us for assistance.

Using asterisk*69

1. Lift the receiver and press asterisk*69. The telephone number of the last call received will be announced and you have the option of returning the call. To return the call press 1.

Canceling a asterisk*69 request

1. Press asterisk*89 to cancel a asterisk*69 request already initiated. Charges still apply on canceled Last Call Return requests made in a pay-per-use basis.

If asterisk*69 does not work:

1. You may have your touch tone phone set to pulse. Your phone must be set to touch tone for Last Call Return to work. Not hearing any beeps when dialing out is a sign that it might be set to pulse. Switching between touch tone and pulse depends on the model of your phone. Check your User Manual to be sure.
2. It is not available on all numbers. It may be a non-published number or the caller blocked their number before calling you.
3. If you are still experiencing difficulty with Last Call Return, contact us.

1. After listening to the message you wish to delete, (you can press 33 to fast forward to end), press 7.
2. If you are having issues with deleting messages, ensure that you take the above steps and then disconnect with the "*" [asterisk key], after you delete the message. You will hear a "Good-bye" message to confirm you have successfully disconnected.
3. If you still have issues with deleting messages, contact us at 1-866-425-4268.